At Ignitto, we specialize in providing tailored marketing solutions for healthcare clinics and doctors. Each project is unique and involves dedicated time, resources, and expertise to ensure the highest quality and results for our clients. As a result, all sales are final, and we do not offer refunds once an order is placed. Please review our policy details below for more information.
1. Service Agreement
Upon placing an order, clients enter into a service agreement with Ignitto, acknowledging that our team will begin preparing and allocating resources for your project. Given the time and effort required, all orders are considered non-refundable.
2. Project Commitment
Ignitto invests extensive resources from the onset of each project, including strategic planning, research, and customization based on your clinic’s needs. By placing an order, clients confirm their commitment to our services, and refunds cannot be requested once work has commenced.
3. Client Satisfaction
We prioritize client satisfaction and aim to meet and exceed expectations on each project. We encourage open communication throughout our collaboration to ensure your requirements are fully understood and implemented effectively. If you have specific concerns or additional requirements during the project, please let us know, and we will make every effort to accommodate them.
4. Exemptions
Refund requests will not be granted for reasons including, but not limited to, changes in business needs, budget adjustments, or delays caused by client inaction.Exceptions may only be considered in cases where Ignitto cannot fulfill the project due to unforeseen circumstances on our part. These rare cases will be reviewed at our discretion.
5. Contact Information
For any questions regarding our refund policy or to discuss your project needs, please feel free to contact us at [email protected]. Our team is here to provide assistance and guidance to ensure a successful project outcome.
Note:
This refund policy is designed to maintain transparency and mutual understanding. By placing an order with Ignitto, clients agree to these terms and acknowledge that no refunds will be issued after purchase.